Legal

Shipping & Delivery Policy

How your orders are processed, shipped and delivered.

Last updated: 30 June 2026

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • You will receive an email/SMS confirmation once your order has been successfully placed.

Shipping & Delivery Time

  • Standard delivery time is 3–7 business days from the date of dispatch.
  • Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen delays.

Shipping Charges

  • Shipping charges (if applicable) are calculated and displayed at checkout.
  • We may offer free shipping on selected products or during special promotional offers.

Order Tracking

  • Once your order is shipped, a tracking ID will be shared via email or SMS.
  • You can use this tracking ID to monitor your shipment status in real time.

Delivery Information

  • Please ensure that your shipping address and contact details are accurate at the time of placing the order.
  • We are not responsible for delays or failed deliveries due to incorrect or incomplete address details provided by the customer.
  • If the courier partner is unable to deliver after multiple attempts, the order may be returned to us.

Delays or Issues

  • In rare cases, deliveries may be delayed due to factors beyond our control.
  • If your order is significantly delayed, please contact our support team for assistance. We will coordinate with the courier partner to resolve the issue.